Jake Harper
Chicken Smoothie is a website where users can chat, trade, share pets, and hang out. The site was custom-made by its owners, Nick and Tess, who are also the only administrators. While it is not possible to become an admin, users can become staff members or moderators by fulfilling certain criteria, such as being over 18 years old and having been a member for a certain period of time. To contact an administrator for help or permission regarding account issues, users can refer to Tess's reply in the forums, which provides a link to their help email.
| Characteristics | Values |
|---|---|
| Number of admins | 2 |
| Admin names | Nick and Tess |
| Admin roles | Site owners |
| Admin assistants | Promoted from moderator |
| Moderator applications | Closed |
| Criteria for becoming a moderator | Over 18, member for a certain time, certain amount of forum posts, warning history |
| Admin contact | Help email |
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What You'll Learn
Contacting an admin via email
To contact an admin via email, you can follow these steps:
Firstly, ensure that you have a valid and working email address associated with your Chicken Smoothie account. This is important as you will need to be able to receive responses from the admins at the email address they have on file for you. You can check and update your email address by accessing your Account Settings page from the "My Stuff" tab.
Next, locate the help email provided by Chicken Smoothie. This email address should be available on their website or forum, or you can search for it by reviewing Tess's original reply in the relevant forum discussions. Once you have the correct email address, compose a new message outlining your query or concern.
In your email, be sure to include as much detail as possible. Provide your username, a clear description of the issue or question, and any relevant information that will help the admins understand and address your query. Remember that the admins receive many help requests, so it may take some time to receive a response. If you haven't heard back after a week, you can follow up with another email or try contacting them through the forums or other available methods.
It is important to note that for certain issues, such as account-related queries or permission to trade pets/items, you will specifically need to involve an admin. In such cases, be patient and allow time for your request to be addressed. Admins may also be involved in discussions to provide you with the best answer, which can contribute to the response time.
By following these steps and being mindful of the admins' workload, you can effectively contact an admin via email to resolve your queries on Chicken Smoothie.
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Admin help with account issues
If you're having issues with your Chicken Smoothie account, there are a few things you can do to get help from an admin. Firstly, make sure that your issue isn't something that can be easily resolved by checking the "Accounts - Help" and "Frequently Asked Questions" sections on the Chicken Smoothie website. These sections cover common issues, such as forgotten passwords, problems logging in, and incorrect time zones.
If you still need to speak to an admin after consulting these resources, you can submit a help ticket or send a PM to a staff member. Keep in mind that staff receive many help tickets and PMs daily, so it may take some time to receive a response. If your question can only be answered by an admin, it may take longer for the correct individual to be online and available to help. If you haven't received a reply to your help ticket within a week, you can reply to ask for an update on the status of your request. If this doesn't work, try sending a new help request.
In some cases, your account issue may be related to a warning you received for breaking a rule. Each board administrator sets their own rules for their site, and if you break a rule, you may be issued a warning. If you're unsure why you were issued a warning, you can contact the board administrator for more information. It's important to note that the phpBB Group is not involved with warnings on individual sites.
If your account issue is related to merging accounts, it's important to know that Chicken Smoothie does not allow users to merge two accounts by combining pets and items onto a single account. If you and a friend want to share an account, you must first get an admin to help you disable one of the accounts before you can begin sharing the other. Additionally, you cannot merge accounts with people you know in real life, nor with COPPA-protected users.
If your issue is related to trading pets or items, you should know that you are not allowed to trade any pets or items without first getting permission from an admin.
Finally, if your issue is related to inappropriate content in your profile, signature, avatar, or trade rules, you should review Chicken Smoothie's rules regarding acceptable content. All content in these areas must abide by the platform's rules, including rules prohibiting hate speech, discrimination, and inappropriate links.
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Admin permission for trading pets/items
Chicken Smoothie is a fun children's pet site where users can trade, share, and collect pets. The site also features forums where users can connect, share artwork, and roleplay.
Admin Permissions for Trading Pets/Items
While users can trade pets and items with each other, there is no information on whether admin permission is required for such trades. However, it is important to note that the site has a clear distinction between admins and staff members. Nick and Tess are the only admins and they are also the site owners. They are responsible for the design and coding of the website.
Staff members, on the other hand, are users who have met certain criteria and been promoted to that position. These staff members may have some privileges when it comes to pets and items, such as receiving custom pets as rewards. However, there is no indication that they have the authority to override or directly impact regular users' trades.
If you have specific questions or concerns about trading pets or items, you can reach out to the administrators or staff members through their help email or by submitting a help ticket. Due to the volume of messages they receive, it may take some time to receive a response.
Tips for Trading Pets/Items
Chicken Smoothie offers various features and forums to facilitate trading among users:
- The "Send Trade" button on a user's profile allows you to propose trades and view their rules.
- The Wishlist feature helps you keep track of desired pets and see if you have pets on other users' wishlists, making trades easier.
- The Trading Forum provides a space to find users looking for trades and assess fair trade values.
- "Trading up" and "trading down" refer to trading for pets of greater or lesser rarity, respectively, and usually involve multiple pets in the exchange.
- Monthly swap threads allow users to find swaps for specific monthly pets.
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Admin assistance with account merging
If you need admin assistance with account merging on Chicken Smoothie, there are a few things to keep in mind. Firstly, it is important to note that users are not allowed to "merge" two accounts together by combining all the pets and items onto one account. If caught doing this, you may lose both accounts, as well as your pets and items. The only official admins on Chicken Smoothie are Nick and Tess, who are also the site owners.
If you and your friend have separate accounts and want to share a single account, the only option is to have an admin help disable one of the accounts before you begin sharing the other. To contact an admin, you can refer to Tess's original reply in the forums, which provides a link to their help email. It may take some time to receive a response, as staff receive many help tickets and PMs daily. If your query is specific to a certain staff member or group, it may take longer for them to get back to you.
If you have not received a reply to your help ticket within a week, it could be because the staff are still discussing your request to provide you with the best answer. In such cases, you can reply to ask for an update or send a new help request.
Additionally, if you have a problem with old posts or account history, it is recommended to contact staff for advice. It is important to follow the rules regarding account merging to avoid any potential issues or bans.
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Admin roles and promotion
Chicken Smoothie currently has two admins, Nick and Tess, who are also the site owners. Admins are responsible for handling user queries, providing help with accounts, and addressing any reported problems or other questions. They also have the authority to give permission for trading pets/items and disabling accounts.
Admin assistants are not hired externally but are promoted from the role of moderator. Moderator applications are usually announced on the global announcements board, with criteria that applicants must meet. These criteria may change each time applications open, but generally include being over the age of 18, having been a member for a certain period (longer than 3 months), having a certain number of forum posts, and having a clean warning history.
Once a moderator, one may be promoted to admin assistant based on their performance. Admin assistants cannot be hired directly, as it is a significant role that requires trust and familiarity with the company. Therefore, only existing staff members are considered for promotion to admin assistant.
While it is not possible to become an admin, users can become staff members by applying when Tess opens a thread for applications. The minimum requirements for staff members are similar to those for moderators, including age, length of membership, forum activity, and warning history.
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Frequently asked questions
You can contact an admin on Chicken Smoothie by sending an email to the help email address provided by Tess.
Staff receive many help tickets and PMs per day, so it may take a while to receive a response. If your question can only be answered by a certain staff member or group, it may take longer. If you haven't heard back in over a week, it might be because staff are still discussing your query.
You cannot become an admin on Chicken Smoothie. The only admins are Nick and Tess, who are the site owners. It is possible to become a staff member or moderator, for which the minimum requirements generally include being over the age of 18 and having been an active member on the site for a certain number of months.
Admins have a range of responsibilities, including handling help tickets and PMs from users, moderating the forums, and providing permission for trading pets/items.
To talk to an admin in-game, you can try reaching out to Nick or Tess directly through the game's messaging system. However, please note that they may be busy and might take some time to respond.
