Jake Harper
It's not uncommon for people to find unpleasant surprises in their takeout orders, but finding a chicken beak in your food is certainly unique. This is exactly what happened to a woman in Pennsylvania who ordered chicken wings, only to find a chicken head among the battered treats. The woman, identified as Brittani Paulhamus, took to social media to share her experience, and her post quickly went viral. This incident raises questions about food preparation practices and the importance of proper quality control in the food industry.
| Characteristics | Values |
|---|---|
| Name of the woman | Brittani Paulhamus, Gabrielle, Viv Rogers |
| Location | Pennsylvania, UK |
| Food item | Chicken wings, Heinz Baked Beans |
| Restaurant/Company | Old School Pizza, KFC |
| Customer reaction | Shocked, disgusted, screamed |
| Company reaction | Apology, refund, investigation |
| Social media response | Viral photos, jokes, criticism of meat eaters |
Explore related products
What You'll Learn
KFC customer finds chicken head in takeaway wings
A UK woman named Gabrielle was shocked to find an entire fried chicken head, complete with a beak and eyes, in her KFC hot wings takeaway box. She posted a review on Just Eat, along with a picture of the chicken head, which went viral. In her review, Gabrielle wrote, "I found a fried chicken head in my hot wings meal. Put me off the rest, ugh." She gave the meal a rating of two out of six stars.
The incident gained attention on social media, with users expressing their disgust and surprise at Gabrielle's finding. The Instagram account 'Takeawaytrauma' shared a screenshot of the review and the photo, which further fuelled the online discussion. Some users joked about the incident, while others saw it as a reality check for meat eaters.
KFC UK responded to the viral post, admitting that they were "genuinely surprised" and "baffled" by the photo. They jokingly added that this incident proves they serve "real chicken" and that they are proud of it. The company also acknowledged that this was a rare slip through their strict processes and checks in place with their suppliers, partners, and teams. They stated that they had already taken steps to implement additional measures to prevent similar occurrences in the future.
KFC reached out to Gabrielle and offered her free meals, inviting her and her family to visit the restaurant and see the preparation processes to feel confident about placing future orders. Gabrielle accepted the offer and the invitation to see the kitchen. She also received a refund from KFC.
Chicks with Dicks: Why Are They a Fetish?
You may want to see also
Explore related products
Woman finds chicken parts in Heinz Baked Beans
A woman from Essex was left disgusted after finding what she believed to be chicken parts in a tin of Heinz Baked Beans. Viv Rogers, from Wickford, said she was shocked to find lumps inside a tin from a multipack she had purchased less than two weeks prior. When she opened the tin, she discovered what appeared to be a chicken claw, beak, leg, and skin.
Rogers said, "I normally buy multi-packs of beans and put them in my cupboard. On this day, less than two weeks after buying the multipack, I thought I'd open the packet and put the tins on the top shelf, ready to use... When I opened it, I thought, 'oh my god, what is that?' I got two forks, lifted it out, and put it on a tissue. There was a claw, a leg with scales on it, a beak, and it looked like skin from a chicken."
Rogers contacted Heinz and sent them photographs of the contents of the tin. She was told that the can had become damaged after leaving their factory, allowing air to enter and causing the contents to spoil and mould to grow. However, Rogers remained unconvinced, stating, "I said to the woman on the phone, I'm not stupid—I know a chicken's foot when I see one... The pictures speak for themselves. The claw is too prominent! I just wanted them to own up and say that it was chicken. I didn't want the vouchers; I wanted the truth."
After her initial contact with Heinz, Rogers was offered a refund and vouchers, which she declined. She then reached out to Trading Standards, who suggested that it could be mould. Ultimately, Rogers shared her experience on Facebook, where it gained attention from local people and highlighted an unusual issue with a popular food product.
Natalie Maines: Still Friends with Dixie Chicks?
You may want to see also
Explore related products
Woman's Facebook post about chicken head goes viral
A woman from Pennsylvania, Brittani Paulhamus, was in for a surprise when she found a chicken head in her takeout order of wings. She recounted that she bit into the first wing and all was fine, but when she picked up the second wing, she noticed the shape was weird. She turned it over and saw the beak and eye, threw it away, and screamed. Her fiancé came to investigate and confirmed her fears—it was indeed a chicken head.
Paulhamus called the restaurant, Old School Pizza in Williamsport, but couldn't immediately speak to a manager. After the initial shock wore off, she decided to post about her experience on Facebook. Her post included a gory picture of the chicken head sitting on top of the pile of wings, and it quickly went viral, receiving more than 11,000 shares. She added a caption to the post, saying: "PSA: I did not expect this post to blow up the way it did…. Yes, I know where the wings come from. 'HOWEVER to me it is personally not appetizing to see the chicken head in the wings I ordered."
The restaurant apologized for the incident and offered Paulhamus a refund. They also stated that it was a "truly unfortunate situation." Paulhamus shared that while the discovery was initially shocking, she could laugh about it later and look back on it with humor. She also mentioned that she was relieved to know that the wings she ate were, in fact, made from real chicken.
In a similar incident, a KFC customer in the UK, Gabrielle, found a full chicken head, complete with a beak and eyes, in her box of hot wings. She gave a two-star review on Just Eat, expressing her disgust and stating that finding the chicken head put her off the rest of her meal. The Instagram account 'Takeawaytrauma' shared a screenshot of the review and the picture, which also went viral. KFC responded with humor, stating that it was proof they serve "real chicken," and while they were proud, such an incident was a rare slip-up in their strict processes. They also invited Gabrielle and her family to the restaurant to see the preparation processes and offered her some free KFC.
In another incident, a woman named Viv Rogers from Essex, UK, claimed to have found a dead chicken claw and beak in a tin of Heinz Baked Beans. She shared photos on Facebook, which sparked discussions among users. Rogers contacted Heinz, who investigated and concluded that the can had been damaged after leaving their factory, allowing air to enter and causing the contents to spoil and mould to grow.
The Art of Deboning a Chicken: Going Under the Skin
You may want to see also
Explore related products
KFC's response to chicken head incident
In December 2021, a UK woman named Gabrielle ordered a hot wing meal from KFC Feltham in Twickenham, England, and found a chicken head in her order. She posted a two-star review on Just Eat, along with a photo of the fried chicken head, which went viral. Gabrielle wrote, "I found a fried chicken head in my hot wing meal, put me off the rest, ugh."
KFC responded to the incident with a mix of humour and sincerity. They jokingly acknowledged that the incident proved they served "real chicken" and that they were proud of it. However, they also recognised that this was a rare slip-up, stating that they have strict processes and checks in place with their suppliers, partners, and teams, who freshly prepare everything in their restaurants. They also mentioned that they had taken steps to prevent similar incidents in the future. KFC reportedly contacted Gabrielle, offering her free KFC and inviting her and her family to the restaurant to see the preparation processes.
The incident sparked a debate on social media, with some users expressing disgust and others joking about it. Some users argued that meat eaters are disconnected from the reality of what they are consuming, while others defended Gabrielle, stating that finding a chicken head in an order is traumatic regardless of dietary choices.
While KFC's response to the chicken head incident appeared to be well-received by Gabrielle, who accepted their offer, it is unclear if they issued a public statement or apology beyond their social media interaction with her.
Chicken Allergy: A Shared Issue for Sherpeis and Pitbulls?
You may want to see also
Explore related products
Woman receives refund for chicken head incident
A woman in Pennsylvania received a refund after finding a chicken head in her takeout order of wings. Brittani Paulhamus, from South Williamsport, ordered the wings from Old School Pizza and was shocked to discover a bird's deep-fried head among the battered treats. The incident occurred in October 2021, and Paulhamus shared a photo of the head, with its beak still visible, on Facebook. The post quickly went viral, receiving over 11,000 shares.
Paulhamus recounted the experience, saying that she bit into the first wing and everything seemed fine. However, when she picked up the second wing, she noticed that the shape was weird. She turned it over and saw the beak and eye of the chicken head, which caused her to throw the wing and scream. Her fiancé came downstairs to confirm her fears that it was indeed a chicken head.
Old School Pizza apologized for the incident and offered Paulhamus a refund. They also acknowledged that it was a "truly unfortunate situation." Paulhamus decided not to pick up the refund, stating that it didn't matter and that she could laugh about the incident afterward. She also mentioned that she was relieved to know that the wings she was eating came from a real chicken.
This incident is not an isolated case, as there have been similar occurrences reported by other women. In December 2021, a woman in the UK named Gabrielle found a full chicken head, complete with a beak and eyes, in her box of hot wings from KFC in Twickenham, England. Gabrielle gave a two-star review, stating that finding the chicken head put her off the rest of her meal. KFC responded to the review, expressing their bafflement and noting that it was a rare slip through their strict processes and checks.
In another incident in March 2022, a woman named Viv Rogers from Essex, UK, claimed to have found a dead chicken claw and beak in a tin of Heinz Baked Beans. Rogers shared photos of the contents, which included what appeared to be a claw, beak, leg, and skin from a chicken. She contacted Heinz, and they conducted an investigation, concluding that the can had been damaged after leaving their factory, allowing air to enter and causing the contents to spoil and mould to grow. Heinz offered Rogers a refund and vouchers, but she was more concerned with them acknowledging that there were chicken parts in the tin.
Finding Chickpeas: Navigating the Grocery Store
You may want to see also
Frequently asked questions
Viv Rogers from Wickford, Essex, found lumps in a tin of Heinz Baked Beans and upon further inspection, she found what she thought looked like a chicken claw, beak, leg, and skin.
Viv Rogers contacted Heinz and sent them photographs of the "chicken". She was told that the can had been damaged and that the contents had spoiled and grown mould. However, Viv was unconvinced and contacted Trading Standards, who also said that it "could be mould".
Gabrielle, from the UK, found a chicken head with a beak and eyes in her box of hot wings from KFC Feltham in Twickenham, England.
Gabrielle gave KFC a two-star review, saying that finding the chicken head put her off her meal. KFC replied on Twitter, saying they were “baffled” and that it was a rare slip through their strict processes and checks. They also offered her some free KFC, and she and her family were invited to the restaurant to see the preparation processes.
Brittani Paulhamus from South Williamsport, Pennsylvania, found a chicken head in her takeout order of wings from Old School Pizza.
