Lucas Delgado
Arby's, the self-proclaimed possessor of meats and wizard of meat craft, has had an on-again-off-again relationship with its Chicken Cordon Bleu sandwich offering. The sandwich, which features a chicken breast filet, ham, and Swiss cheese on a brioche bun, was removed from the menu in the summer of 2021, along with several other ham-based menu items. The discontinuation of the Chicken Cordon Bleu sandwich disappointed many customers, with some even taking to social media to express their disapproval. However, fans of the sandwich can rejoice, as recent sources indicate that Arby's has brought back the Chicken Cordon Bleu, along with the Ham & Swiss Melt.
| Characteristics | Values |
|---|---|
| Reason for discontinuation | Lackluster sales |
| Year discontinued | 2021 |
| Other discontinued items | Ham slider, Premium Chicken Nuggets |
| Current status | Brought back in 2025 |
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What You'll Learn
Arby's removed ham from its menu
Arby's, the self-proclaimed "possessor of meats and wizard of meat craft", removed ham from its menu in the summer of 2021. This included the ham slider, a basic, snack-sized ham sandwich topped with a slice of cheese, as well as the Chicken Cordon Bleu sandwich. The Chicken Cordon Bleu featured a crispy chicken fillet, thin-sliced smoked ham, mayo, and Swiss cheese on a toasted brioche bun.
The decision to remove ham from the menu was met with disappointment from customers, who took to social media to express their disapproval. Some even pleaded with the franchise to bring back the ham slider, with one dedicated fan launching a petition on Change.org. Despite the backlash, Arby's did not reinstate ham to its menu at the time. This decision had ripple effects, as Arby's is known for its carnivore-centric slogan, "We have the meats". However, it is not uncommon for the fast-food chain to remove items from its menu due to lackluster sales, which was indeed the case for its ham offerings.
In 2025, Arby's brought back the Ham & Swiss Melt and Chicken Cordon Bleu sandwiches, much to the delight of ham aficionados. With the return of ham, the fast-food chain discontinued its Premium Chicken Nuggets but continued to offer chicken tenders. The Ham & Swiss Melt consists of thin-sliced smoked ham and melted Swiss cheese on a toasted sesame seed bun. As a promotion for its return, Arby's offered a limited-time deal where customers could get two Ham & Swiss Melts for $7 at participating locations.
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The chicken cordon bleu had ham
Arby's, the self-proclaimed possessor of meats and a wizard of meat craft, removed five items from its menu in the summer of 2021, including the ham slider. This led to the chain pulling ham from its menu entirely, including from the chicken cordon bleu sandwich. The chicken cordon bleu at Arby's featured a crispy chicken filet served with thin-sliced smoked ham, mayo, and Swiss cheese on a toasted brioche bun.
The chicken cordon bleu sandwich at Arby's received mixed reviews. While some customers lamented its discontinuation, others found it uninspiring, with bland, flavorless buttermilk chicken. One review noted that the chicken was over-fried, resulting in a dry and hard texture. The same review also mentioned that the thin slice of ham seemed to disappear within the sandwich, indicating that it may have been overshadowed by the other ingredients.
The removal of ham from Arby's menu disappointed ham aficionados and led to jokes about the chain's failure to fulfill its carnivore-centric slogan, "We have the meats." Customers took to social media to express their disapproval, with some even pleading for the return of ham options.
In response to customer feedback and demand, Arby's brought back ham as a permanent menu item, reintroducing the Ham & Swiss Melt and the Chicken Cordon Bleu sandwich. The return of ham, however, came at the cost of discontinuing the Premium Chicken Nuggets.
While the Chicken Cordon Bleu sandwich at Arby's may not have lived up to everyone's expectations, the chain's decision to bring back ham options demonstrates its willingness to listen to customer feedback and adapt its menu offerings.
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Lacklustre sales
Arby's discontinued its Chicken Cordon Bleu sandwich due to lacklustre sales. While the fast-food chain has not explicitly stated this reason, it is often the case that poor sales are the driving force behind the discontinuation of menu items.
The Chicken Cordon Bleu sandwich was made with a chicken breast filet, ham, and Swiss cheese, served on a toasted brioche bun with mayonnaise. While the concept of the sandwich was intriguing, especially as an uncommon fast-food menu item, reviews suggest that the execution fell flat.
The chicken was described as bland, flavourless, and over-fried, resulting in a dry and hard texture. The thin slice of ham was also reported to be barely noticeable, and the Swiss cheese, though a fine variety, was too thinly sliced and got lost in the mix. The mayonnaise provided a needed tang, but ultimately, the sandwich was deemed underwhelming and overpriced.
Arby's is known for its carnivore-centric slogan, "We have the meats," but this doesn't prevent them from removing items from their menu if they feel it's time to part ways. In the summer of 2021, Arby's discontinued five menu items, including the ham slider, and eventually pulled ham from their menu entirely. The removal of ham from their offerings had a ripple effect, impacting not only the ham slider but also the Chicken Cordon Bleu and Italian sub, which also relied on the ingredient.
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Poor reviews
Arby's discontinued its Chicken Cordon Bleu sandwich in the summer of 2021, alongside other ham-based menu items, including the ham slider and Italian sub. The fast-food chain is known for its roast beef and proudly carnivore-centric slogan, "We have the meats". However, it seems that sales of the Chicken Cordon Bleu were lacklustre, leading to its discontinuation.
Reviews of the sandwich suggest that it was uninspiring and bland, with one review stating that the buttermilk chicken was "tasteless" and "dry". The same review also mentioned that the chicken was over-fried, resulting in a "crispy and hard" texture. Another review commented that the sandwich was "way overpriced at $5", especially considering the lack of flavour.
The Chicken Cordon Bleu sandwich was also criticised for its high calorie, fat, and sodium content, making it one of the unhealthiest options on the Arby's menu. Some reviewers expressed disappointment that the thin slice of Swiss cheese and ham were lost in the mix, with the ham "disappearing" among the other ingredients.
One review noted that while they loved the individual components of the sandwich, they had never found a Chicken Cordon Bleu that they truly enjoyed. This suggests that the combination of ingredients in Arby's sandwich may not have worked well together, leading to a less-than-satisfying dining experience.
Overall, the poor reviews of Arby's Chicken Cordon Bleu sandwich suggest that it failed to impress customers with its flavour, texture, and value for money. These factors likely contributed to the decision to discontinue the item from the menu.
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It's back now
The return of ham to Arby's menus marks a significant reversal for the fast-food chain. In the summer of 2021, Arby's removed ham from its menus, discontinuing items such as the ham slider, the Italian sub, and the Chicken Cordon Bleu. The decision disappointed many customers, who took to social media to express their disapproval.
Despite the initial backlash, Arby's stood firm and did not bring back the ham slider, even in the face of an online petition. However, the chain has now seemingly bowed to customer pressure and brought back ham as a permanent fixture on its menus. To celebrate the return, Arby's offered a limited-time deal where customers could purchase two Ham & Swiss Melts for $7 at participating locations.
The Chicken Cordon Bleu sandwich was not the only item to make a comeback, as the Ham & Swiss Melt also returned to Arby's menus. The sandwich features thin-sliced smoked ham and melted Swiss cheese on a toasted sesame seed bun. With the return of ham, Arby's has discontinued its Premium Chicken Nuggets but continues to offer chicken tenders.
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Frequently asked questions
In the summer of 2021, Arby's removed ham from their menu, which led to the discontinuation of their Chicken Cordon Bleu sandwich.
While the sandwich had its fans, reviews of the sandwich were mixed. Some reviewers called it "bland" and "flavorless", while others said it was "harmless" but "unspectacular".
Yes, some customers took to social media to express their disapproval of the decision, with some saying they would sever ties with Arby's for good. One fan even launched a petition on Change.org to bring back the sandwich.
Yes, in 2025, Arby's brought back the Chicken Cordon Bleu sandwich, featuring a crispy chicken filet served with thin-sliced smoked ham, mayo, and Swiss cheese on a toasted brioche bun.
