Jake Harper
If you have a complaint about Church's Chicken, you can contact their customer service phone number at 866-345-6788. This number has been used by 65% of consumers to address their issues, and 29% of customers reported successfully speaking to a real person. The average hold time is 3 minutes, with the longest wait times on Wednesdays, and the shortest on Sundays. Alternatively, you can send a letter to their corporate office address in Atlanta, Georgia, or send an email.
| Characteristics | Values |
|---|---|
| Customer Service Phone Number | (866) 345-6788 |
| Average Hold Time | 3 minutes |
| Days with Longest Wait Times | Wednesday |
| Days with Shortest Wait Times | Sunday |
| Average Call Time | 1 minute |
| Customer Satisfaction | 1.5 out of 5 |
| Customer Service Email | [email protected] |
| Corporate Office Address | 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328 United States |
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What You'll Learn
Church's Chicken customer service phone number
If you have any issues or concerns regarding Church's Chicken, the best phone number to call is (866) 345-6788. This number has been used by 65% of consumers to address their queries, and 29% of customers reported successfully speaking to a real person. The average hold time is up to 3 minutes, with the longest wait times on Wednesdays, and the shortest on Sundays. The average call time is 1 minute. When you call, be prepared to provide your first and last name, email, or phone number to help Church's Chicken identify you as a customer.
If you would prefer to contact Church's Chicken by mail, you can send letters to their corporate office address: 980 Hammond Drive Suite 1100 Atlanta, Georgia, 30328, United States. The response time is approximately 8-12 days.
You can also contact Church's Chicken by email at [email protected]. The average response time is 5 days.
Additionally, you can provide feedback through the Church's Chicken website. Simply scroll down and click on "Contact Us," then select "Restaurant Feedback" to leave your comments about the service you received.
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Contacting Church's Chicken by email
If you're looking to contact Church's Chicken via email, there are a few options available. Firstly, you can send your queries, suggestions, recommendations, complaints, or reports to [email protected]. This is the best email address to reach them on.
You can also contact Church's Chicken by emailing their headquarters directly. Their address is 980 Hammond Drive Suite 1100 Atlanta, Georgia, 30328, United States. Sending correspondence to this address will allow you to reach the core departments of the company. However, be prepared to wait up to 12 days for a response.
Another option is to provide feedback directly to the restaurant you visited. You can do this by going to the Church's Chicken website, scrolling down, and clicking on "Contact Us". From there, you should see a "Restaurant Feedback" button. Press this button to leave your comments about the service you received.
Finally, if you wish to opt out of receiving marketing communications from Church's Texas Chicken, you can email them at [email protected]. Alternatively, you can click the "Do Not Sell or Share My Personal Information" link at the bottom of their website homepage.
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Mailing Church's Chicken customer service
If you have a complaint or other feedback that you would like to send to Church's Chicken via mail, you can write to their customer service department at the following address: 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328, United States. This is the location of the company's corporate office, and you can expect a response to your letter within 8-12 days.
When mailing Church's Chicken customer service, be sure to include your first and last name, as well as your email address or phone number, so that they can identify you as a customer and respond to your query. You can also include other relevant details, such as your receipt or proof of purchase, if you are writing to provide feedback about a specific transaction.
It is worth noting that the majority of customers who have contacted Church's Chicken customer service by phone report feeling dissatisfied with the response they received. The average hold time is up to 3 minutes, and the longest wait times are on Wednesdays. However, 29% of customers who called the number provided reported successfully speaking to a real person.
If you would like to contact Church's Chicken by phone, the number to call is 866-345-6788. Alternatively, you can reach out to them via email at [email protected], and you can expect a response within 5 days.
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Leaving feedback on the Church's Chicken website
Alternatively, you can reach out to Church's Chicken via email, phone, or post. The customer service phone number for Church's Chicken is 1-866-345-6788. 65% of consumers have used this number to address their issues, and 29% of customers reported successfully speaking to a real person. The average hold time is up to 3 minutes, with the longest wait times on Wednesdays and the shortest on Sundays. When you call, be prepared to provide your first and last name, email, or phone number to verify your identity.
The email address for Church's Chicken customer service is [email protected]. You can expect a response within 5 days. If you would prefer to send a letter, the address for the corporate office is: 980 Hammond Drive Suite 1100 Atlanta, Georgia, 30328, United States. Responses to letters may take 8-12 days.
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In-person complaints at Church's Chicken
To file an in-person complaint at Church's Chicken, you can visit their corporate office at 980 Hammond Drive Suite 1100 Atlanta, Georgia, 30328. This address is also listed as the location of the Church's Global Restaurant Support Center. By visiting the office in person, you can speak directly to a representative about your complaint and have your concerns addressed.
When visiting the Church's Chicken corporate office, it is advisable to bring any relevant information or documentation that supports your complaint. This may include receipts, photos, or any other evidence that can help explain the issue you are facing.
Additionally, it is important to be clear and concise about the nature of your complaint. Explain the issue you have encountered, providing as much detail as possible, and outline any steps you have already taken to resolve the problem. This will help the representative understand your situation and offer an appropriate solution.
If you are unable to visit the corporate office in person, there are alternative ways to file a complaint with Church's Chicken. You can contact their customer service by calling (866) 345-6788. This phone number is considered the best method of contact, as a significant percentage of customers have successfully reached a real person. The average hold time is up to 3 minutes, with the longest wait times typically occurring on Wednesdays. When calling, be prepared to provide your first and last name, email address, or phone number for identification purposes.
Another option is to send a letter to the Church's Chicken customer service address: 980 Hammond Drive Suite 1100 Atlanta, Georgia, 30328. You can expect a response within 8-12 days. In your letter, clearly state your complaint, including any relevant details, and provide your contact information so that they can get back to you.
Finally, you can also reach out to Church's Chicken via email at [email protected]. This method typically yields a response within 5 days. When emailing, provide a detailed explanation of your complaint and your preferred method of resolution.
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Frequently asked questions
The customer service number for Church's Chicken is 866) 345-6788. 65% of consumers have used this number to address their queries, and 29% of customers reported successfully speaking to a real person.
Church's Chicken's corporate office is located at 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328, United States. You can send your complaints to this address or use the "Contact Us" option on their website.
When calling Church's Chicken's customer service, be prepared to provide your first and last name, email, or phone number.
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