Mia Patel
If you have a complaint about Church's Chicken, you can contact their customer service by calling (866) 345-6788. This number is considered the best to call as 65% of customers used this number to address their concerns, and 29% of customers reported successfully speaking to a real person. Alternatively, you can contact Church's Chicken by writing to their corporate office address: 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328, United States. You can also email [email protected], which 45% of customers use to address their issues.
| Characteristics | Values |
|---|---|
| Phone Number | (866) 345-6788 |
| Email Address | [email protected] |
| Postal Address | Church's Chicken, 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328, United States |
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What You'll Learn
- Church's Chicken customer service phone number: (866) 345-6788
- Church's Chicken's email address: [email protected]
- Church's Chicken's corporate office address: 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328
- Church's Chicken's customer service rating: 1.5 out of 5
- Customer complaints about Church's Chicken
Church's Chicken customer service phone number: (866) 345-6788
If you have any issues or concerns regarding Church's Chicken, you can contact their customer service phone number: (866) 345-6788. This number is considered the best number to call as 65% of consumers have used it to address their queries, and 29% of customers reported successfully speaking to a real person. The average hold time is up to 3 minutes, with the longest wait times on Wednesdays, and the shortest on Sundays. The average call time is 1 minute. When you call, be prepared to provide your first and last name, email, or phone number to help Church's Chicken identify you as a customer.
If you would prefer to contact Church's Chicken by post, you can write to their corporate office address: 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328, United States. Replies by post can take 8-12 days. Alternatively, you can email Church's Chicken at [email protected] and expect a reply within 5 days.
You can also provide feedback through Church's Chicken's website. Find the 'Contact Us' section at the bottom of the page and click on 'Restaurant Feedback' to leave your comments about the service you received.
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Church's Chicken's email address: [email protected]
If you have a complaint about Church's Chicken, there are several ways to get in touch. The company's customer service phone number is (866) 345-6788, and 65% of consumers have used this number to address their issues. However, be aware that this number has the lowest success rate for reaching a real person (29%) and the longest wait times are on Wednesdays. The average hold time is up to 3 minutes, and the average call time is 1 minute. When you call, be prepared to provide your first and last name, email, or phone number for identification.
You can also reach Church's Chicken by mail. The address for their corporate office is 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328, and the average response time is 8-12 days. You can also send an email and expect a response within 5 days. The email address for Church's Chicken is [email protected].
On the Church's Chicken website, you can scroll down and click on "Contact Us" to leave feedback about your experience at one of their restaurants. The company encourages customers to reach out with any concerns or queries, as well as positive feedback about their experiences.
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Church's Chicken's corporate office address: 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328
Church's Chicken has a global restaurant support centre located in Atlanta, Georgia, in the United States. The Church's Chicken corporate office address is 980 Hammond Drive, Suite 1100, Atlanta, Georgia, 30328.
If you have any suggestions, recommendations, complaints, or reports, you can send a letter to the address above. The response time is around 8-12 days.
You can also reach out to Church's Chicken via email at [email protected]. Emailing may be a faster way to get in touch, as the average response time is 5 days.
If you would prefer to speak to someone over the phone, you can call Church's Chicken's customer service number: (866) 345-6788. Be aware that you may be asked for identifying information, such as your first and last name, email, or phone number. The average hold time is up to 3 minutes, with the longest wait times on Wednesdays and the shortest on Sundays.
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Church's Chicken's customer service rating: 1.5 out of 5
Church's Chicken is a Texas-based fast-food chain that has been serving up crispy, flavorful chicken since 1952. The company has expanded to over 100 locations, and its headquarters are in Atlanta, Georgia. While Church's Chicken has developed a loyal customer base, its customer service rating leaves much to be desired, with a rating of just 1.5 out of 5.
Customers who have contacted the company have expressed dissatisfaction with their experiences. The most common issue reported is difficulty reaching a real person, with only 29% of customers successfully connecting with a live representative. The average hold time is up to 3 minutes, with Wednesday being the day with the longest wait times and Sunday being the shortest. The average call time, once connected, is 1 minute.
In addition to long wait times, customers have also reported issues with staff, shipping, and delivery. Only 4% of customers who contacted the company's customer support stated that their issues were resolved to their satisfaction. Many customers have expressed frustration with the lack of assistance and the rudeness of some staff members.
The best way to contact Church's Chicken customer service is by phone at 866-345-6788. This number is considered the best option as it has the highest success rate for reaching a live person. The company can also be reached via email at [email protected], although response times may vary.
For legal disputes or privacy-related inquiries, Church's Chicken provides a dedicated contact number: 770 350 3800. This line is specifically for customers seeking legal advice or answers to questions about data privacy. Additionally, customers can send physical mail to the company's headquarters in Atlanta, Georgia, and can expect a response within 8-12 days.
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Customer complaints about Church's Chicken
Customers have a variety of options to file complaints about Church's Chicken. The most popular method is to call the customer service phone number at (866) 345-6788. This number has been rated as the best to contact the company as 65% of consumers used this number to address their concerns and 29% of customers reported successfully speaking to a real person. The average hold time is 3 minutes, with the longest wait times on Wednesdays and the shortest on Sundays. The average call time is 1 minute. However, most customers feel very unsatisfied after talking to customer service representatives.
The other way to reach Church's Chicken is through email at [email protected]. The average response time is 5 days. Customers can also send letters to the Church's Chicken headquarters at 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328, United States. The response time for letters can take 8-12 days.
Some of the complaints customers have had about Church's Chicken include unacceptable customer service, such as employees not allowing walk-up orders for customers without cars. Other complaints include receiving hard, dry, and old chicken, and employees refusing to replace the food.
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Frequently asked questions
The customer service number for Church's Chicken is 866) 345-6788.
The address for the corporate office is 980 Hammond Drive Suite 1100 Atlanta, Georgia 30328, United States.
The average hold time is 3 minutes, with the longest wait times on Wednesdays and the shortest on Sundays.
You should have your first and last name, email, and phone number ready before calling.
