Jake Harper
In 2021, Bojangles experienced a shortage of its famous Chicken Supremes at several locations across the US. The company attributed the shortage to high demand for its delicious, expertly seasoned fried chicken and assured customers that the situation was temporary. Bojangles is not alone in this predicament, as restaurant owners in the Charlotte area and other parts of the country have also reported a short supply of chicken wings and other chicken products. The shortage has been linked to challenges in hiring enough people to process chicken, affecting the supply of different chicken parts in the US.
| Characteristics | Values |
|---|---|
| Reason for shortage | National chicken shortage |
| Affected products | Chicken Supremes |
| Unaffected products | Cajun Filet Biscuits |
| Company statement | "Our fans can’t get enough of our delicious, expertly seasoned fried chicken. While many of our restaurants are already selling our famous Chicken Supremes again, our supply team has been working around the clock to ensure all restaurants have what they need to fill orders. We appreciate your patience and understanding given the chicken shortage that’s affecting our entire industry." |
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What You'll Learn
Bojangles attributes the shortage to high demand for its chicken products
Bojangles, a Charlotte-based fried chicken chain, has attributed the shortage of its Chicken Supremes to high demand for its chicken products. In April 2021, the company released a statement acknowledging the issue and expressing gratitude for its customers' patience and understanding. The statement reads, "Our fans can't get enough of our delicious, expertly seasoned fried chicken. While many of our restaurants are already selling our famous Chicken Supremes again, our supply team has been working around the clock to ensure all restaurants have what they need to fill orders."
The shortage of Chicken Supremes, which are "juicy, boneless, whole-breast tenderloins," is not an isolated issue affecting only Bojangles. The company's senior director of communications, Stacey McCray, confirmed that the shortage is industry-wide. Suppliers are struggling to hire enough people to process chicken, which has negatively impacted the supply of various chicken products in the United States.
Bojangles is not the only restaurant chain facing this challenge. KFC, for example, has also experienced difficulty keeping up with the demand for its new chicken sandwich. This increased demand for fried chicken has been referred to as a "fried chicken craze" by some media outlets.
Despite the challenges posed by the high demand for chicken products, Bojangles assured its customers that the shortage of Chicken Supremes is temporary. In a message on their website, the company stated, "Don't worry—they'll be back soon!" While waiting for the Chicken Supremes to become available again, customers can still enjoy other menu items, such as the Cajun Filet Biscuits, which remain in good supply.
Bojangles' response to the shortage of Chicken Supremes highlights the company's efforts to balance supply and demand. The company's supply team has been working tirelessly to ensure that all restaurants have the necessary resources to meet customer orders. This situation underscores the challenges faced by the poultry industry in meeting the high demand for chicken products, particularly when processing capacities are strained due to labor shortages.
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The shortage is affecting the entire industry
In 2021, Bojangles faced a shortage of its famous Chicken Supremes due to a national chicken shortage. This shortage was not limited to Bojangles, however, and was affecting the entire industry. Restaurant owners in the Charlotte area, for instance, reported a short supply of chicken wings.
Bojangles' Senior Director of Communications, Stacey McCray, acknowledged the issue, stating that their supply team was working tirelessly to ensure all restaurants had the necessary stock. McCray attributed the shortage to increased demand for their product, noting that their fans couldn't get enough of their delicious, expertly seasoned fried chicken.
The shortage of Chicken Supremes was temporary, and Bojangles assured customers that their beloved menu item would be back soon. This assurance was echoed by a spokesperson who expressed gratitude for their customers' patience and understanding.
The chicken shortage was not limited to Bojangles and impacted the supply of all chicken parts across the United States. Suppliers struggled to hire enough people to process chickens, which placed unexpected pressure on the industry. This resulted in a reduced capacity to process birds and a subsequent impact on supply.
The shortage of Chicken Supremes at Bojangles highlights the broader issue of a chicken supply crunch affecting the entire industry. It demonstrates the delicate balance between supply and demand in the restaurant industry and the challenges that arise when supply chains are strained.
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Suppliers are struggling to hire people to process chicken
In 2021, Bojangles faced a shortage of its famous Chicken Supremes due to a national chicken shortage. The company's senior director of communications, Stacey McCray, attributed the shortage to high demand for their "delicious, expertly seasoned fried chicken." She assured customers that their supply team was working tirelessly to meet the demand.
However, one of the primary reasons for the chicken shortage across the industry was the struggle to hire people to process chicken. This issue was not unique to Bojangles, as other restaurants in the Charlotte area and even KFC faced similar challenges. The lack of adequate staff to process chickens placed unexpected pressure on the amount of poultry that could be processed, affecting the supply of all chicken parts in the United States.
The chicken wing shortage was particularly notable, with restaurants struggling to keep up with customer demand. This issue extended beyond Bojangles, impacting the entire industry. While Bojangles worked to address the shortage, they assured customers that other menu items, such as their Cajun Filet Biscuits, were still available.
The company expressed gratitude for their customers' patience and understanding during this challenging period. They acknowledged the impact of the chicken shortage on their business and emphasized their commitment to ensuring that all their restaurants had the necessary supplies to fulfill orders.
Bojangles' Chicken Supremes are described as "juicy, boneless, whole-breast tenderloins," and the company assured customers that the shortage was temporary. They promised that the popular menu item would be back soon, and indeed, some locations had the Chicken Supremes back on the menu within a short time.
While Bojangles did not provide an exact date for the return of Chicken Supremes, they remained optimistic and expressed their appreciation for their customers' loyalty.
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Bojangles is working to restock Chicken Supremes
Bojangles is facing a shortage of its famous Chicken Supremes due to a national chicken shortage. The company has assured customers that the popular item will be back soon, and they are working tirelessly to restock Chicken Supremes across all their restaurants.
In the meantime, Bojangles is facing challenges in keeping up with the high demand for its Chicken Supremes. The shortage is affecting the entire industry, and Bojangles is not alone in this struggle. Suppliers are facing difficulties in hiring enough people to process chicken, which is impacting the supply of chicken across the nation.
Despite the challenges, Bojangles is committed to ensuring that all its restaurants have what they need to fill orders. Their supply team is working around the clock to address the shortage and meet customer demands. The company has expressed gratitude for its customers' patience and understanding during this challenging time.
Bojangles has also clarified that while there is a shortage of Chicken Supremes, other items on their menu, such as the Cajun Filet Biscuits, remain available. The company is doing its best to manage the situation and keep its customers informed about the availability of their beloved Chicken Supremes.
Bojangles' efforts to restock Chicken Supremes demonstrate their dedication to providing customers with their favorite menu items. The company is taking proactive steps to address the shortage and keep up with the high demand for their delicious, expertly seasoned fried chicken. Customers can expect to see Chicken Supremes back on the menu as Bojangles works diligently to resolve the supply issues.
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Customers are disappointed by the shortage
The shortage of Chicken Supremes at Bojangles has left many loyal customers disappointed and frustrated. Some customers have taken to social media and online forums to express their disappointment and share their experiences. One customer on Reddit lamented the absence of bone-in chicken at Bojangles, considering it a "terrible move for the business." They believed that bone-in chicken was what set Bojangles apart from other chicken restaurants, and they were not alone in this sentiment. Other customers shared similar sentiments, expressing their love for Bojangles' bone-in chicken and their disappointment in the new streamlined menu, which did not include all-day breakfast or bone-in chicken options.
The shortage of Chicken Supremes is not an isolated incident at Bojangles. The company has faced challenges in keeping up with the demand for its popular snacks, and this particular shortage appears to be a result of a combination of factors. Bojangles has attributed the shortage to the difficulty suppliers are facing in hiring people to process chicken, which has affected the supply of chicken across the industry. This issue is not unique to Bojangles, as other restaurants in the Charlotte area and beyond have also experienced similar shortages of chicken products.
While Bojangles works to address the shortage, customers are left feeling disappointed and frustrated. Some customers have expressed their understanding of the situation, acknowledging the challenges faced by the company and the industry as a whole. However, this does not diminish their disappointment in not being able to enjoy their favorite snacks. Bojangles has assured customers that their famous Chicken Supremes will be back soon, and the company is working tirelessly to ensure a consistent supply across all its restaurants.
The impact of the shortage on customers is evident in their reactions and responses. Many customers have strong feelings about the absence of Chicken Supremes, with some even expressing their preference for bone-in chicken over tenders. The unavailability of Chicken Supremes has led customers to seek alternatives, with some trying other menu items at Bojangles, such as the chicken sandwich, and others opting for different restaurants that offer similar products.
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Frequently asked questions
There is a national chicken shortage that has affected the supply of chicken supremes at Bojangles.
No, the shortage is affecting the supply of all parts of the chicken in the US, not just the supremes.
Greater national demand for fried chicken has led to this shortage. Suppliers are struggling to hire people to process chicken, which has placed unexpected pressure on the number of birds that can be processed.
Yes, Bojangles still has Cajun Filet Biscuits available, along with other chicken items like chicken sandwiches, chicken fingers, and chicken tenders.
Bojangles has assured its customers that the chicken supremes will be back soon. In the meantime, the Bojangles supply team is working around the clock to ensure all restaurants have what they need to fill orders.
